1.1. We are committed to safeguarding the privacy of visitors and users of our Recrd apps, websites or our various software products and services.
1.2. This policy applies where we are acting as a data controller with respect to the personal data of visitors and users of our Recrd apps, websites or our various software products and services linked to this policy; in other words, in usage contexts where we determine the purposes, and means of the processing of your personal data.
1.3. Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can consent to the usage and processing of your information in specific contexts as set out below. You will either be prompted to access the privacy controls or else you can update your preferences via the privacy link on the home page or similar links in your profile settings in our various apps.
1.4. In this policy, "we" "us" and "our" refers to the Recrd Group as detailed in Section 12.
2. How we use your personal data
2.1. In this Section 2 we have set out:
2.1.1. the general categories of personal data that we may process;
2.1.2. in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
2.1.3. the purposes for which we may process personal data;
2.1.4. the legal bases of the processing.
2.2. We may process data about your use of our website or apps and services which is referred to as "usage data". The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your usage of our service. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing usage of the website, apps and services. The legal basis for this processing is your consent OR our legitimate interests, namely monitoring and improving our website and services.
2.3. We may process your website or app user account data referred to as "account data". The account data may include your name and email address. The source of the account data is you or third parties you have consented to use your data in this fashion such as your email providers. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.4. We may process your information included in your personal profile on our website referred to as "profile data". The profile data may include your name, email address, telephone number. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.5. We may process your personal data that are provided in the course of the use of our services referred to as "service data". The source of the service data is that provided by you or in the course of using our services. The service data may be processed for the purposes of operating our website, apps and providing our services, ensuring the security of our website, apps and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.6. We may process information that you post for publication on our website or through our services referred to as "publication data". The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website, apps and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.7. We may process information contained in any enquiry you submit to us regarding goods and/or services referred to as "enquiry data". The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is your consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or the taking steps, at your request, to enter into such a contract.
2.8. We may process information that you provide to us for the purpose of subscribing to your email notifications and/or other similar app-based communications referred to as "notification data". The notification data may be processed for the purposes of sending you the relevant notifications and/or communications. The legal basis for this processing is consent OR your legitimate interests, namely communications with your website visitors and service users OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
2.9. We may process information contained in or relating to any communication that you send to us referred to as "communication data". The communication data may include the communication of content and metadata associated with the communication. Our website and apps will generate the metadata associated with communications made using the website or apps either by contact forms and/or by automated means. The communication data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and service users and the proper administration of our website and business.
2.10. We may process information contained in or relating to any interaction with third parties referred to as "third-party data". The third-party data may include the communication of content and metadata associated with you as set out below:
2.10.1. For example if you log on through a third-party provider such as Google we may be passed data which you have agreed to share with the third-party in question, including your name, image profile, gender identity or other associated information. You may manage what a third-party provider shares, via the privacy settings of the third-party in question;
2.10.2. In the course of publishing content we may make arrangement with third-party partners in the delivery of our website, apps and various software services. These may for example include cloud service providers such as data or moderation services and telemetry monitoring associated with device providers. On the whole our policy is to anonymise personal data in such cases so that an encrypted numerical reference, which won't personally identify our users, is transmitted via an API integration, for example;
2.10.3. We may also collect and process such data about you in the context of authenticating transactions with such third-party providers, including in the course of financial transactions, where appropriate. In such contexts we and our partners are joint Data Controllers in the sense we share responsibility for the security and protection of your data under applicable legal frameworks. In certain cases, you may exercise your rights under applicable data protection laws, in this context, against us and the third party jointly.
Third-party data may be processed for the purposes of communicating with you and in measuring and improving our services to you. The legal basis for this processing is a combination of your consent and our legitimate interests, namely communications with our website visitors and service users and the proper administration of our website and business.
2.11. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.12. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.13. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.14. Please do not supply any other person's personal data to us, unless we prompt you to do so.
2.15. GDPREnglish versionWe use Piwik PRO Analytics Suite as our website/app analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO.We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors’ profiles based on browsing history to analyze visitor behavior, show personalized content and run online campaigns.We host our solution on Microsoft Azure in Germany, Netherlands, United States and Hong Kong, Orange in France and ElastX in Sweden, and the data is stored for 14/25 months.The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR.Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy.Catalan versionFem servir Piwik PRO Analytics Suite com a programari d’anàlisi de llocs web/aplicacions i eina de gestió del consentiment. Recopilem dades sobre els visitants del lloc web en funció de les galetes. La informació recollida pot incloure l’adreça IP, el sistema operatiu, l’identificador del navegador, l’activitat de navegació i altres dades del visitant. Consulteu l’abast de les dades recollides per Piwik PRO.Calculem mètriques com ara el percentatge de rebots, les pàgines visitades, les sessions i similars per entendre com s’utilitza el nostre lloc web/aplicació. També podem crear perfils de visitants basats en l’historial de navegació per analitzar el comportament dels visitants, mostrar contingut personalitzat i fer campanyes en línia.Allotgem la nostra solució a Microsoft Azure a Alemanya, Països Baixos, Estats Units i Hong Kong, Orange a França i ElastX a Suècia, i les dades s’emmagatzemen durant 14/25 mesos.Finalitat del tractament de dades: anàlisi i seguiment de conversions basats en el consentiment. Base legal: Art. 6 (1)(a) de l’RGPD.Piwik PRO no envia les vostres dades a cap altre encarregat del tractament ni a tercers i no les utilitza per a les seves pròpies finalitats. Per obtenir-ne més informació, llegiu la Política de privadesa de Piwik PRO.Danish versionVi bruger Piwik PRO Analytics Suite som analyse-software for vores website/app og som værktøj til håndtering af samtykke. Vi indsamler data om besøgende på vores website baseret på cookies. Vi kan indsamle følgende oplysninger: IP-adresse, operativsystem, browser-ID, browseraktivitet og andre oplysninger om en besøgende. Se omfanget af de data, som Piwik PRO indsamler.Vi beregner målinger som bounce rate, sidevisninger, sessioner og lignende for at forstå, hvordan vores website/app bliver brugt. Vi kan også oprette besøgerprofiler baseret på browserhistorik for at analysere besøgendes adfærd, vise personaliseret indhold og gennemføre onlinekampagner.Vi hoster vores løsning på Microsoft Azure i Tyskland, Holland, USA og Hongkong, Orange i Frankrig og ElastX i Sverige, og dataene opbevares i 14/25 måneder.Piwik PRO sender ikke dine oplysninger videre til andre underbehandlere eller tredjeparter og bruger dem ikke til egne formål. For mere information, læs Piwik PRO’s privatlivspolitik.Danish versionVi bruger Piwik PRO Analytics Suite som analyse-software for vores website/app og som værktøj til håndtering af samtykke. Vi indsamler data om besøgende på vores website baseret på cookies. Vi kan indsamle følgende oplysninger: IP-adresse, operativsystem, browser-ID, browseraktivitet og andre oplysninger om en besøgende. Se omfanget af de data, som Piwik PRO indsamler.Vi beregner målinger som bounce rate, sidevisninger, sessioner og lignende for at forstå, hvordan vores website/app bliver brugt. Vi kan også oprette besøgerprofiler baseret på browserhistorik for at analysere besøgendes adfærd, vise personaliseret indhold og gennemføre onlinekampagner.Vi hoster vores løsning på Microsoft Azure i Tyskland, Holland, USA og Hongkong, Orange i Frankrig og ElastX i Sverige, og dataene opbevares i 14/25 måneder.Formålet med databehandlingen: analyse og konverteringssporing baseret på samtykke. Juridisk grundlag: Art. 6 (1)(a) GDPR.Piwik PRO sender ikke dine oplysninger videre til andre underbehandlere eller tredjeparter og bruger dem ikke til egne formål. For mere information, læs Piwik PRO’s privatlivspolitik.Dutch versionWij gebruiken Piwik PRO Analytics Suite als analytics-software voor onze website/app en als tool voor toestemmingsmanagement. Wij verzamelen gegevens over bezoekers aan onze website op basis van cookies. Wij kunnen de volgende gegevens verzamelen: IP-adres, besturingssysteem, browser-ID, browse-activiteit en andere gegevens van een bezoeker. Zie de reikwijdte van de door Piwik PRO verzamelde gegevens.Wij berekenen meetgegevens zoals bounce rate, paginabezoeken, sessies en dergelijke om te begrijpen hoe onze website/app wordt gebruikt. Wij kunnen ook bezoekersprofielen maken op basis van browsegeschiedenis om gedrag van bezoekers te analyseren, gepersonaliseerde content weer te geven en onlinecampagnes te voeren.Wij hosten onze oplossing op Microsoft Azure in Duitsland, Nederland, Verenigde Staten en Hong Kong, Orange in Frankrijk en ElastX in Zweden en de gegevens worden 14/25 maanden bewaard.Het doel van de gegevensverwerking: analyse en conversietracking op basis van toestemming. Grondslag: Art. 6 (1)(a) AVG.Piwik PRO stuurt gegevens over u niet door naar andere subverwerkers of derden en gebruikt ze niet voor eigen doeleinden. Lees voor meer informatie het privacybeleid van Piwik PRO.Finnish versionKäytämme Piwik PRO Analytics Suitea sivustomme/sovelluksemme analytiikkaohjelmistona ja suostumusten hallintatyökaluna. Keräämme tietoja sivuston vierailijoista evästeiden. perusteella. Kerättyjä tietoja voivat olla esimerkiksi vierailijan IP-osoite, käyttöjärjestelmä, selaimen tunnus ja selaustoiminta. Katso, mitä tietoja Piwik PRO kerää.Laskemme muun muassa poistumisprosentteja, sivun katselukertoja ja istuntoja, jotta ymmärrämme, miten sivustoamme/sovellustamme käytetään. Voimme myös luoda vierailijoista profiileja selaushistorian perusteella, jotta voimme analysoida vierailijoiden käyttäytymistä, näyttää räätälöityä sisältöä ja julkaista verkkokampanjoita.Ylläpidämme ratkaisuamme Microsoft Azuressa Saksassa, Alankomaissa, Yhdysvalloissa ja Hongkongissa, Orange:ssa Ranskassa ja ElastX:ssä Ruotsissa, ja tietoja säilytetään 14/25 kuukautta.Tietojenkäsittelyn tarkoitus: analytiikka ja suostumukseen perustuva konversionseuranta. Oikeusperusta: yleisen tietosuoja-asetuksen 6 artiklan 1 kohdan a alakohta.Piwik PRO ei lähetä tietojasi muille alikäsittelijöille tai kolmansille osapuolille eikä käytä niitä omiin tarkoituksiinsa. Lisätietoja on Piwik PROn tietosuojakäytännössä.French versionNous utilisons Piwik PRO Analytics Suite comme logiciel d’analyse de site Web/d’application et outil de gestion des consentements. Nous collectons des données sur les visiteurs du site Web en ayant recours à des cookies. Les informations collectées peuvent inclure l’adresse IP du visiteur, le système d’exploitation, l’ID du navigateur, l’activité de navigation et d’autres informations. Voir l’étendue des données collectées par Piwik PRO.Nous calculons des paramètres tels que le taux de rebond, les pages consultées, les sessions et autres pour comprendre comment notre site Web/application est utilisé(e). Nous pouvons également créer des profils de visiteurs sur la base de l’historique de navigation afin d’analyser le comportement des visiteurs, d’afficher un contenu personnalisé et de mener des campagnes en ligne.Nous hébergeons notre solution sur Microsoft Azure en Allemagne, aux Pays-Bas, aux États-Unis et à Hong Kong, Orange en France et ElastX en Suède, et les données sont stockées pendant 14/25 mois.Finalité du traitement des données : analyse et suivi des conversions sur la base du consentement. Base juridique : Art. 6 (1)(a) RGPD.Piwik PRO ne transmet pas les données vous concernant à d’autres sous-traitants ou tiers et ne les utilise pas à ses propres fins. Pour plus d’informations, lisez la Politique de confidentialité de Piwik PRO.German versionWir verwenden die Piwik PRO Analytics Suite als unsere Website-/App-Analyticssoftware und verwalten damit auch Einwilligungen. Wir sammeln Daten über Website-Besucher mit cookies. Die gesammelten Informationen umfassen beispielsweise die IP-Adresse des Besuchers, das Betriebssystem, die Browser-ID, die Browsing-Aktivität und andere Informationen. Sehen Sie sich den Umfang der von Piwik PRO erfassten Daten an.Wir berechnen Metriken wie Absprungrate, Seitenaufrufe, Sessions und Ähnliches, um zu verstehen, wie unsere Website/App genutzt wird. Wir können auch Besucherprofile auf der Grundlage des Browserverlaufs erstellen und analysieren so das Besucherverhalten, zeigen personalisierte Inhalte an und führen Online-Kampagnen durch.Wir hosten unsere Lösung auf Microsoft Azure in Deutschland, den Niederlanden, den Vereinigten Staaten und in Hongkong, Orange in Frankreich und ElastX in Schweden, und speichern die Daten für 14/25 Monate.Zweck der Datenverarbeitung: Analytics und Conversion Tracking basierend auf Ihrer Einwilligung. Rechtsgrundlage: Art. 6 (1)(a) GDPR.Piwik PRO gibt die Daten über Sie nicht an andere Unterauftragsverarbeiter oder Dritte weiter und verwendet sie nicht für eigene Zwecke. Weitere Informationen finden Sie in der Datenschutzrichtlinie von Piwik PRO.Italian versionUtilizziamo Piwik PRO Analytics Suite come nostro software di analisi per siti web/app e strumento di gestione del consenso. Raccogliamo dati sui visitatori del sito web basandoci sui cookie. Le informazioni raccolte possono includere l’indirizzo IP del visitatore, il sistema operativo, l’ID del browser, l’attività di navigazione e altre informazioni. Vedere l’ambito dei dati raccolti da Piwik PRO.Calcoliamo metriche come il tasso di rimbalzo, le visualizzazioni di pagina, le sessioni e simili per capire come viene utilizzato il nostro sito web/app. Potremmo anche creare profili dei visitatori basati sulla cronologia di navigazione per analizzare il comportamento dei visitatori, mostrare contenuti personalizzati e gestire campagne online.Ospitiamo la nostra soluzione su Microsoft Azure in Germania, Paesi Bassi, Stati Uniti e Hong Kong, Orange in Francia ed ElastX in Svezia, e i dati sono conservati per 14/25 mesi.Lo scopo del trattamento dei dati: analisi e tracciamento delle conversioni basato sul consenso. Base legale: Art. 6 (1)(a) GDPR.Piwik PRO non invia i dati su di te ad altri sub-processori o terze parti e non li utilizza per i propri scopi. Per maggiori informazioni, leggere la politica sulla privacy di Piwik PRO.Polish versionKorzystamy z Piwik PRO Analytics Suite jako naszego oprogramowania do analizy danych na stronie internetowej/aplikacji oraz narzędzia do zarządzania zgodami. Zbieramy dane o odwiedzających stronę na podstawie plików cookie. Zebrane informacje mogą zawierać adres IP odwiedzającego, system operacyjny, identyfikator przeglądarki, aktywność przeglądania oraz inne informacje. Zobacz zakres danych zbieranych przez Piwik PRO.Obliczamy wskaźniki takie jak wskaźnik odrzuceń, wyświetlenia stron, sesje i podobne, aby zrozumieć, jak nasza strona internetowa/aplikacja jest używana. Możemy również tworzyć profile odwiedzających na podstawie historii przeglądania, aby analizować zachowania odwiedzających, pokazywać spersonalizowane treści i prowadzić kampanie online.Nasze rozwiązanie jest hostowane na Microsoft Azure w Niemczech, Holandii, Stanach Zjednoczonych, Hongkongu, Orange we Francji oraz ElastX w Szwecji, a dane są przechowywane przez 14/25 miesięcy.Cel przetwarzania danych: analiza i śledzenie konwersji na podstawie zgody. Podstawa prawna: art. 6 ust. 1 lit. a RODO.Piwik PRO nie przekazuje danych o Tobie żadnym innym podmiotom przetwarzającym dane ani stronom trzecim i nie wykorzystuje ich do własnych celów. Więcej informacji znajdziesz w polityce prywatności Piwik PRO.Portuguese versionUtilizamos o Piwik PRO Analytics Suite como nosso software de análise para sites/aplicativos e ferramenta de gestão de consentimento. Coletamos dados sobre os visitantes do site com base em cookies. As informações coletadas podem incluir o endereço IP do visitante, sistema operacional, ID do navegador, atividade de navegação e outras informações. Veja o escopo dos dados coletados pelo Piwik PRO.Calculamos métricas como taxa de rejeição, visualizações de página, sessões e similares para entender como nosso site/aplicativo é utilizado. Também podemos criar perfis dos visitantes com base no histórico de navegação para analisar o comportamento dos visitantes, exibir conteúdo personalizado e realizar campanhas online.Hospedamos nossa solução no Microsoft Azure na Alemanha, Países Baixos, Estados Unidos e Hong Kong, Orange na França e ElastX na Suécia, e os dados são armazenados por 14/25 meses.O propósito do processamento de dados: análise e rastreamento de conversões baseado em consentimento. Base legal: Art. 6 (1)(a) GDPR.O Piwik PRO não envia os dados sobre você para nenhum outro sub-processador ou terceiros e não os utiliza para seus próprios fins. Para mais informações, leia a política de privacidade do Piwik PRO.Spanish versionUsamos Piwik PRO Analytics Suite como nuestro software de analítica para sitios web/aplicaciones y herramienta de gestión de consentimiento. Recopilamos datos sobre los visitantes del sitio web basados en cookies. La información recopilada puede incluir la dirección IP de un visitante, sistema operativo, identificación del navegador, actividad de navegación y otra información. Consulta el alcance de los datos recopilados por Piwik PRO.Calculamos métricas como la tasa de rebote, vistas de página, sesiones y similares para entender cómo se utiliza nuestro sitio web/aplicación. También podemos crear perfiles de visitantes basados en el historial de navegación para analizar el comportamiento de los visitantes, mostrar contenido personalizado y ejecutar campañas en línea.Alojamos nuestra solución en Microsoft Azure en Alemania, Países Bajos, Estados Unidos y Hong Kong, Orange en Francia y ElastX en Suecia, y los datos se almacenan durante 14/25 meses.El propósito del procesamiento de datos: análisis y seguimiento de conversiones basado en el consentimiento. Base legal: Art. 6 (1)(a) del GDPR.Piwik PRO no envía los datos sobre ti a ningún otro subprocesador o terceros y no los utiliza para sus propios fines. Para más información, lee la política de privacidad de Piwik PRO.Swedish versionVi använder Piwik PRO Analytics Suite som vår webb-/appanalysmjukvara och verktyg för hantering av samtycke. Vi samlar in data om webbplatsbesökare baserat på cookies. Den insamlade informationen kan innefatta en besökares IP-adress, operativsystem, webbläsar-ID, surfaktivitet och annan information. Se omfattningen av data som samlats in av Piwik PRO.Vi beräknar mätvärden som avvisningsfrekvens, sidvisningar, sessioner och liknande för att förstå hur vår webbplats/app används. Vi kan också skapa besökarprofiler baserade på webbhistorik för att analysera besökarnas beteende, visa personligt innehåll och köra onlinekampanjer.Vi driver vår lösning på Microsoft Azure i Tyskland, Nederländerna, USA och Hongkong, Orange i Frankrike och ElastX i Sverige, och data lagras i 14/25 månader.Syftet med databehandling: analys och konverteringsspårning baserat på samtycke. Rättslig grund: Art. 6 (1)(a) GDPR.Piwik PRO skickar inte uppgifterna om dig till någon annan underbehandlare eller tredje part och använder den inte för sina egna syften. För mer information, läs Piwik PRO:s integritetspolicy.
3. Automated decision-making
3.1. We will use your personal data for the purposes of automated decision-making in relation to serving content, to fulfil requests you make for products and services.
3.2. This automated decision-making will involve content of relevance to you and ensure content is safe and appropriate to you.
4. Providing your personal data to others
4.1. We do not disclose your data to any third parties except in the specific operational cases already mentioned at 2, where your consent has been obtained or our legitimate interest has been established by such means.
5. International transfers of your personal data
5.1. You acknowledge that the personal data that you submit for publication through our website, apps or services will be published, via the internet, on our platforms around the world as desired except in cases where specific regional privacy laws apply and in such cases where you have not consented under such laws. We will take all appropriate measures to safeguard your personal information in accordance with such laws where applicable.
5.2. You acknowledge that in the course of providing our services to you we may make transfers of your personal data internationally in our legitimate interest of structuring our services in accordance with best practices, relying on international data transfer mechanisms in accordance with applicable data protection regulations and applicable data protection laws.
6. Retaining and deleting personal data
6.1. This Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3. In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
6.3.1. the period of retention of personal data will be determined based on your continued maintenance of a user account on the platform;
6.3.2. If you violate our terms of service or community policies we may deprive you of access to our services but retain your user information while any review process is ongoing.
6.4. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7. Your rights
7.1. In this Section 7, we have summarised the rights that you may have under various regional data protection laws. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2. Your principal rights under data protection law may include:
7.2.1. the right to access - you can ask for copies of your personal data;
7.2.2. the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
7.2.3. the right to erasure - you can ask us to erase your personal data;
7.2.4. the right to restrict processing - you can ask us to restrict the processing of your personal data;
7.2.5. the right to object to processing - you can object to the processing of your personal data;
7.2.6. the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
7.2.7. the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
7.2.8. the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
7.3. In certain cases you have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data where appropriate in accordance with the law. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data in your profile on our website or apps or otherwise by contacting our Data Protection Officer here /contact-dpo/.
7.4. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.5. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include but are not limited to:
7.5.1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
7.5.2. you withdraw consent to consent-based processing;
7.5.3. you object to the processing under certain rules of applicable data protection law;
7.5.4. the processing is for direct marketing purposes and the personal data have been unlawfully processed.
However, there are exclusions of the right to erasure. The general exclusions include but are not limited to:
7.5.1. where processing is necessary for exercising the right of freedom of expression and information;
7.5.2. for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.
7.6. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are:
7.6.1. you contest the accuracy of the personal data;
7.6.2. processing is unlawful but you oppose erasure;
7.6.3. we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it;
7.6.4. with your consent for the establishment, exercise or defence of legal claims;
7.6.5. for the protection of the rights of another natural or legal person;
7.6.6. or for reasons of important public interest.
7.7. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.8. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.9. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.10. To the extent that the legal basis for our processing of your personal data is:
7.10.1. consent; or
7.10.2. that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.11. If you consider that our processing of your personal data infringes relevant data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the state of your habitual residence, your place of work or the place of the alleged infringement.
7.12. To the extent that the legal basis for our processing of your personal data is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.13. You may exercise any of your rights in relation to your personal data by contacting our Data Protection Officer at /contact-dpo/.
8. Third party websites
8.1. Our website includes hyperlinks to, and details of, third party websites.
8.2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
9. Personal data of children
9.1. Our website, apps and services are targeted at persons over the age of 13 or higher in line with regulatory requirements in various different countries or regions. If you are concerned that a user is below the appropriate age please contact our Data Protection Officer at /contact-dpo/.
9.2. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
10. Updating information
10.1. Please let us know by contacting the Data Protection Officer at /contact-dpo/ if the personal information that we hold about you needs to be corrected or updated.
11. Acting as a data processor
11.1. In respect of third party data which we do not control, we do not act as a data controller; instead, we act as a data processor.
11.2. Insofar as we act as a data processor rather than a data controller, this policy shall not apply. Our legal obligations as a data processor are instead set out in the contract between us and the relevant data controller.
12. Our details
12.1. This website is owned and operated by Recrd FZCO.
12.2. We are registered in UAE under registration number 11365 and our registered office is Dubai Silicon Oasis, DDP, Building A1, Dubai, UAE.
13.1. Our representative with respect to our obligations under applicable data protection laws can be contacted at /contact-dpo/.
14. Data protection officer
14.1. Our data protection officer can be contacted at /contact-dpo/ or by writing to Data Protection Officer Recrd Suite 802, Park Lane Tower, Business Bay, Dubai, UAE Contact Data Protection Officer